Below are the questions we are most often asked about R Devine Skin Care. If you have another question about our natural skin care products, let us know!
Ingredients, Shelf-Life and Packaging
Are your products truly natural?
Yes. All of these products are 100% natural, made with mostly certified organic ingredients. Every ingredient is disclosed on this website, and on the bottle of every single product. Our ingredient lists are exactly what they say. Rachel will never list only the “key ingredients” and hide the rest.
How can you formulate products without preservatives?
By not adding water to any of these skin care products. The main problem with using water is that wherever there is water, mold and bacteria will always grow, unless you use a synthetic or processed/altered preservative. There are many preservatives out there that are considered natural, and are proven to be safe, but not all of these preservatives are created equal, and unfortunately, many of them are toxic and bad for our health.
Rachel does use Rosemary Extract in all of the oil-based products, which is a completely natural antioxidant that is used to prevent oils from turning rancid sooner than they should. This extract helps to naturally prolong the shelf life of these products.
How long is the shelf life on your products?
On average, we recommend that you use the products completely up within 8-12 months. This is why all of the products come in small jars/bottles, and are only made in small batches, made fresh to order. All products will have their “best before” date on the bottom of the bottle.
Why do you use glass packaging?
Two reasons: our bodies, and our Earth!
Glass keeps these skin care products pure, which is a lot healthier for our skin. Chemicals and toxins from plastic bottles often leach into the bottles’ contents (in this case the skin care formulations). Glass does not ever do this. Considering Rachel works so hard to keep these products natural, keeping chemicals from packaging out of the products is highly essential. Glass bottles are also much easier to sterilize than plastic bottles. This ensures that each bottle is completely clean and safe in order to protect you.
Rachel also loves the earth and glass packaging is far better for our planet. It’s completely recyclable and can be recycled over and over again. The manufacturing process for plastic containers is toxic for our environment. The making of glass, is far better on the air we breathe. The majority of the glass that Rachel uses comes from recycled glass.
Do you test your products on animals?
No. Rachel will not purchase ingredients from any farm or supplier that test their products on animals either. All of our products are tested on Rachel’s willing human friends in order to check the efficacy of each product before selling it to the rest of the world.
Purchasing, Shipping and returns
I’m not sure which products are best for me. Where should I begin?
You can shop by skin type, if you know your skin type. If you’re unsure of your skin type, you can send us an email at firstname.lastname@example.org and we will help guide you to the perfect selection of products for your unique skin.
I placed my order online, when will it ship?
All of the R Devine Skin Care products are formulated and hand-crafted by Rachel, and are all made fresh to order. Once you place your order, Rachel will make each of your products, especially for you. Fresh products, made with fresh ingredients, will provide your skin with the highest amount of nutrients and the best results. Because of this, please allow 3-4 days for production time before your product ships. Once your order is complete and ready for shipping, you will receive an email letting you know that your order is complete.
Can I return products if I do not like them?
Because of the nature of our products, returns are not offered on opened products. We are very confident in our products, and we ask that you please sample them first, or contact us before purchasing if you are unsure which products are best for you. We do offer Sample Packs of our products, as well as trial size bottles of almost every product that we make. This way, you can try the products without committing to the full size bottle.