All of the R Devine Skin Care products are formulated and hand-crafted by Rachel, and are all made fresh to order. Once you place your order, Rachel will make each of your products, especially for you. Fresh products, made with fresh ingredients, will provide your skin with the highest amount of nutrients and the best results. Because of this, please allow 3-4 days for production time before your product ships. Once your order is complete and ready for shipment, you will receive an email letting you know that your order is complete.
All orders are shipped with a tracking number through Canada Post. Once your item has been shipped, you can request to have your tracking number emailed to you. Delivery within Canada typically takes 1-5 business days. Delivery to the U.S. typically takes 4-6 business days, unless any unforeseen or unexpected delays are caused due to customs. Delays rarely occur, but do tend to be more common during the month of December, due to a higher volume in global-wide shipping .
R Devine Skin Care is not responsible for any additional fees or taxes that your State may require on delivery.
Because of the nature of our products, returns are not offered on opened products. We are very confident in our products, and we ask that you please sample them first, or contact us before purchasing if you are unsure which products are best for you. We do offer Sample Packs of our products, as well as trial size bottles of almost every product that we make. This way, you can try the products without committing to the full size bottle.
If you receive your order and one of the products are damaged, please take a photo immediately and send it along with a detailed email to firstname.lastname@example.org. Refunds will only be issued for damaged products within 7 days of your orders delivery date.